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We Have A New Cancellation Policy

 

If You’re A Bed and Breakfast Guest

  • Check-in is now 5 pm.  This will hopefully allow the time required to deep clean the rooms, ready for you.  See below for further info about the cleaning.

  • When you arrive, a member of staff will take your details and direct you to your room, rather than accompanying you down the narrow landings.  This is a complete change for us, as we used to take the opportunity to reassure ourselves that guests had everything they needed.  We now have to hope that you’ll tell us if there’s anything amiss. Please note, you’ll have a back door key (back door at bottom of stairs), so you can access the building without walking through the pub.

  • Sadly, we’ve had to remove many of the personal touches that we had added to the rooms.  There’ll be no throws or throw cushions, tissues, cotton wool, or customer info book.  We’ll be building pages of information on this website. We’ve also removed the hard copy guest comments book from the landing area.

  • Hairdryers have also been removed, but if you need one, you only need to ask.

  • Hallway, stairs, and landings will be cleaned and sanitised once per day.

  • Your room will have been cleaned and then treated with an anti-bacterial misting machine

  • Bedding and towels are professionally laundered.

  • We’ve made the decision that we’ll no longer automatically go into your room for daily room servicing. This is also another enormous change for us, and we hope you understand. A refill package of teas, coffees, milk portions, toiletries, toilet paper, and a fresh bin liner, will be left outside your room daily. Top-ups are always available, as well as fresh towels and bath mats, on request. We ask that you please leave the rubbish outside the room in the morning. If you would like your room cleaned, please tell us at breakfast.

  • You can adjust the heating with the room stat on the wall in your room.

  • If you’re staying for a week or more, you can ask us to change the bedding on day 4. (We do ask that you strip the bed yourself).

  • We will automatically save you a table for dinner (unless told it won’t be needed).  Evening meals are served 5 – 8:30 pm, but you can also get Bar Snacks, inside, or in the Beer Garden between 12 and 8:30 pm.

  • Breakfast times have been adjusted to 8:30 – 9:30. Unfortunately, we cannot offer an early or late breakfast.

  • At check-out, we ask that you strip your bed, leaving bedding and towels in the bathroom.

  • Please make any payments with a card.

  • For the time being, we’ll be sticking to our 2-night minimum stay rule.

  • On the plus side, returning visitors might notice new TVs in the rooms Barrow, Hindscarth and Robinson, and new mattresses in Dalehead and Hindscarth.

  • I’m also gonna add in here that I can’t remember when we last put our room prices up.  Was it 2016?  Hopefully that will last.

 

Contact Lucinda Here